At EasiDrive, delivering the best possible experience for you is fundamental to what we do. To demonstrate our commitment, we have introduced the Net Promotor Score (NPS), a customer loyalty metric that is universally recognised and widely adopted for assessing customer service excellence.

Easi Drive is authorised by the Ministry of Justice under the Compensation Act 2006 in respect of claims management services and any  complaint which cannot be resolved using their complaints procedure will be referred to the Legal Ombudsman.

As a business we are proactive, flexible and agile, with an emphasis on delivering great service to our partners and to drivers involved in a motor-vehicle accident. Our team plays an essential role in making this happen, so we invest a great deal to help them gain all the skills they need to do a great job.